Job Description

Key Responsibilities:

Guest Assistance:

Greet guests at the entrance and assist with luggage. Escort guests to their rooms and explain room features. Assist guests during check-in and check-out processes. Provide directions and hotel information as needed.

Luggage Handling:

Load and unload luggage from guest vehicles. Tag and store luggage in the luggage room if required. Deliver luggage and messages to guest rooms efficiently.

Lobby Management:

Maintain cleanliness and tidiness of the lobby and entrance area. Be present and alert at the lobby to welcome arriving guests. Assist guests with wheelchairs, baby strollers, etc.

Coordination:

Coordinate with front office staff for guest room readiness. Inform housekeeping for any special guest requirements. Work closely with concierge for guest transportation needs.

Other Duties:

Report lost & found items immediately. Follow all hotel safety and security procedures. Perform errands and small tasks for guests or departments as directed.

Qualifications:

Minimum 10th or 12th pass. Basic knowledge of English and local language. Polite, well-groomed, and physically fit. Prior hotel experience preferred but not mandatory.

Skills Required:

Customer service orientation Communication skills Physical stamina Positive attitude and team spirit
Job Type: Full-time

Pay: ?12,000.00 - ?17,327.00 per month

Schedule:

Day shift Evening shift Night shift Weekend availability
Work Location: In person