Greet guests warmly upon arrival and departure.
Assist guests with luggage loading and unloading.
Escort guests to their rooms, explain room features and hotel amenities.
Deliver messages, packages, or other items to guest rooms.
Arrange transportation (taxi, shuttle, etc.) for guests as needed.
Maintain the cleanliness and organization of the lobby and front entrance.
Assist with concierge duties when required.
Provide directions and local area information to guests.
Report any guest complaints or unusual incidents to management.
High school diploma or equivalent preferred.
Previous experience in hospitality or customer service is an advantage.
Friendly, professional demeanor with excellent communication skills.
Physical stamina to lift and move luggage.
Ability to stand for long periods and work flexible shifts, including weekends and holidays.
Knowledge of a second language is a plus.
Job Type: Full-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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