Checks the daily arrival list for VVIPs or guests with special needs.
To be present at the Receptiondesk or in the lobby to be ready to assist guests when requested.
Tag guest luggage at the time of arrival.
Assists guests with luggage at the front desk.
Escorts guests to rooms and places luggage in rooms assigned by the front desk in a safe and professional manner.
Informs guests about resort services, like the swimming pool, restaurant, Play area, room amenities,
Carry the departing guest's luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
Respond to guest requests and queries, providing a knowledgeable, efficient, and helpful information service.
Perform any other work as and when assigned by the management.
Greet guests when they arrive and leave the hotel.
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