Job Description

Role Overview

As a Business Development Associate - Renewals, you'll play a critical role in driving customer retention and revenue growth. You'll engage with existing customers--primarily parents and students--to renew subscriptions, deepen relationships, and identify opportunities for upselling. Your success will be measured by your ability to convert renewals, enhance customer satisfaction, and contribute to Bhanzu's long-term impact in the US market.

Founded by Neelakantha Bhanu

Bhanzu is led by Neelakantha Bhanu, the World's Fastest Human Calculator and a TEDx speaker. With over 30,000 students across 15+ countries, we're reimagining math education through concept-first instruction, real-life application, and high-energy learning environments.

Key Responsibilities

? Renewal Outreach: Initiate timely and personalized communication with customers approaching the end of their subscription cycle.

? Consultative Selling: Understand customer needs, showcase learner progress, and position Bhanzu's programs as essential for continued growth.

? Upsell Opportunities: Identify and pitch relevant upgrades or additional programs that align with the learner's journey.

? Customer Insights: Gather feedback and relay insights to internal teams to improve offerings and retention strategies.

? Pipeline Management: Maintain accurate records of renewal status, customer interactions, and performance metrics using CRM tools.

? Relationship Building: Foster trust and loyalty by delivering exceptional service and demonstrating genuine care for learner outcomes.

?Desired Candidate Profile

? Excellent communication and interpersonal skills with a persuasive, empathetic approach.

? Familiarity with CRM platforms like Salesforce, HubSpot, or Zoho.

? Self-starter with strong organizational skills and a results-driven mindset.

? Passion for education and belief in Bhanzu's mission to transform math learning.

? Prior experience engaging with US-based customers is a strong advantage.

What We Offer

? Competitive salary and uncapped incentives.

? Comprehensive training and mentorship.

? Dynamic and inclusive work environment.

? Opportunities for rapid career growth.

? Exposure to the EdTech industry and innovative learning solutions.

Why Join Bhanzu

? Be a part of a company shaping the future of education

? Fast-paced learning with strong mentorship and collaboration

? Competitive salary with attractive performance-based incentives

? Opportunity to grow with a rapidly expanding product line

Job Type: Full-time

Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits:

Leave encashment Paid sick time Provident Fund
Work Location: In person