Job Description

Four Seasons Hotel Mumbai is looking for Bartender to join the team.

Position Bartender

Languages required English

Venue type Hotel

Working hours Full Time

Contract type Indefiinite

Basic Function
- Experienced technical position in the food and beverage service

Role and Responsibilities

General

- Is directly responsible for the day to day key processes in his/her area of work.
- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Interacting with customers, taking orders and serving snacks and drinks
- Attends all scheduled training sessions
- Displays warmth, care, and genuine enthusiasm when dealing with guests and internal customers, Lives the golden rule

Departmental

- Ensures the bar is ready for the service with complete mise -en-place
- Is thoroughly familiar with beverage and menu items
- Provides genuine hospitality and recognition and promotes hotel services and product\xc3\xa8
- Engage in guest interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guests concern and requests
- He/She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
- He/She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP

Specific Responsibilities And Task

General

- Adheres to the hotel\'s code of conduct and grooming and hygiene standards
- Is seen on working hands-on, assists colleagues in crunch times, walk the talk
- Actively participates in briefing and meetings
- Maintains a clean and orderly work area and promotes a safe working environment

Departmental

- Keep the bar organized, stocked and clean
- Should be able to conduct daily and monthly inventory and maintain par stock
- Restock and replenish bar inventory and supplies
- Describes food and beverage menu items with interesting and vivid descriptions in a concise, informative and appropriate manner
- Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented
- Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner
- Assists in supplies requisitions according to established procedures

Appropriate Manual/policy And Procedure

Four seasons service culture standards
Four seasons core standards

General

- Front and lobby areas
- Problem resolution
- Heart of the house/employee dinning
- Staff locker rooms
- Compliance policies

1.Confidential, privacy and proprietary data statement
2.Policy against harassment
3.Electronic system policy

Skills And Abilities

- Has to have 1-2 years of relevant experience in a 5-star hotel/resort
- Excellent knowledge of in mixing, garnishing and serving drinks
- Should be flexible in working in different outlets on business demand
- Possesses excellent English, math and psychometric abilities
- Possesses guest PR skills and personal flair
- Computer literacy is necessary

EBS Matchstaff