Job Description

Acts with integrity, honesty, and knowledge that promote the culture and values

• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Develops enthusiastically satisfied customers all of the time.
• Welcomes and connects with every customer.
• Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
• Responds to customer needs and says thank you to every customer.
• Demonstrates the "Just Say Yes" behavior\'s by taking care of customer needs.
• Delivers legendary customer service to all customers by acting with a \xe2\x80\x9ccustomer comes-first\xe2\x80\x9d attitude.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to a positive team environment by recognizing changes in partner behavior\'s that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager.
• Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Protects employees and customers by providing a safe and clean store environment.
• Follows store policy and procedures for operational flow at each station

Job Types: Full-time, Regular / Permanent Salary: 915,000.00 - 920,000.00 per month Schedule:

• Day shift
• Morning shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work (Preferred)

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