is an innovative venture that redefines the cafe experience by harmonizing nature with a modern indoor setting. Backed by a family of seasoned bakers with over 60 years of legacy, Alma embodies a passion for culinary excellence and a commitment to conscious, mindful consumption. Rooted in expertise and a vision to serve the discerning tastes of NCR, Alma is more than just a destination--it's a journey into a world of flavors crafted with care, sustainability, and an unparalleled dedication to quality. Join us in creating exceptional experiences and be part of a brand that values innovation, heritage, and a love for all things delicious!
Job Summary :
As a Barista, you will be the face of our cafe, responsible for crafting high-quality coffee and beverage experiences while delivering exceptional customer service. You will also assist in maintaining cleanliness, managing stock, and ensuring a welcoming ambiance for customers. The ideal candidate is passionate about coffee, thrives in a fast-paced environment, and has a friendly, customer-focused attitude.
Roles and Responsibilities :
Prepare and serve high-quality coffee and beverages according to standard recipes and customer preferences.
Provide excellent customer service by engaging with guests, taking orders accurately, and ensuring a pleasant cafe experience.
Maintain cleanliness and hygiene of the work area, equipment, and seating spaces in compliance with food safety standards.
Operate and maintain cafe equipment such as espresso machines, grinders, and POS systems efficiently and safely.
Monitor inventory and restock supplies as needed, informing supervisors of low stock or equipment issues.
Core Competencies:
Customer Service Orientation - Strong interpersonal and communication skills.
Attention to Detail - Accuracy in beverage preparation and presentation.
Teamwork - Cooperates with colleagues and contributes to a positive team environment.
Adaptability - Works efficiently under pressure and adjusts to changing situations.
Time Management - Handles multiple orders with speed and accuracy.
Cleanliness & Hygiene Focus - Maintains high standards of personal and workspace cleanliness.
Qualifications & Experience :
Bachelor's degree in Hospitality, Hotel Management, or any relevant field (preferred but not mandatory).
Minimum 1-3 years of hands-on experience as a Barista or in a cafe/restaurant setting.
Strong knowledge of coffee beans, brewing methods, and espresso equipment.
Proven ability to create latte art and specialty beverages.
Familiarity with POS systems, customer service etiquette, and cafe operations.
Understanding of food safety, hygiene standards, and inventory control.
Added Advantage:
Certifications in barista training, food safety, or hospitality.
Experience in training or mentoring junior baristas.
Preferred Attributes:
Passion for coffee and customer service.
Well-groomed appearance and positive demeanor.
Physical stamina to stand for long periods and lift light equipment/supplies.
What You'll Get Here
Simplified Career Growth Plan
Comprehensive Leave Policy
Automated Processes and Systems
A chance to grow with a premium, purpose-led hospitality brand
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
Flexible schedule
Food provided
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Education:
Bachelor's (Required)
Language:
English (Required)
Work Location: In person
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