The Barista is responsible for preparing and serving high-quality coffee, beverages, and light snacks while providing exceptional customer service. The role ensures consistency in product quality, cleanliness, and adherence to brand standards.
Key Responsibilities:
1. Beverage Preparation
Prepare and serve coffee, tea, and specialty beverages according to standard recipes.
Operate coffee machines, grinders, blenders, and other cafe equipment efficiently.
Ensure consistency in taste, temperature, and presentation of all beverages.
2. Customer Service
Greet customers warmly and take accurate orders.
Provide product recommendations and answer customer queries.
Handle billing, payments, and maintain accurate cash transactions.
3. Hygiene & Cleanliness
Maintain cleanliness of the cafe area, including workstations, tables, and equipment.
Follow all hygiene, sanitation, and safety protocols as per company and FSSAI standards.
Regularly check and clean coffee machines and tools.
4. Stock & Inventory Management
Monitor stock levels of coffee beans, milk, syrups, and other consumables.
Assist in inventory control and report shortages to the manager.
Ensure proper storage of perishable items.
5. Teamwork & Brand Standards
Work collaboratively with colleagues to ensure smooth cafe operations.
Uphold the brand image through product quality, service, and personal presentation.
Participate in training sessions and maintain knowledge of new menu items or promotions.
Requirements:
Education:
10+2 / Diploma or Degree in Hotel Management or related field preferred.
Experience:
1-2 years of experience as a Barista in a cafe, restaurant, or hotel.
Skills:
Strong knowledge of coffee brewing and latte art (preferred).
Excellent communication and customer service skills.
Attention to detail and ability to multitask.
Basic POS and cash handling knowledge.
Work Environment:
Fast-paced cafe or restaurant environment.
Flexible to work shifts, weekends, and holidays.
Job Type: Full-time
Benefits:
* Provident Fund
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