Job Description

Kruti Coffee is one of India's fastest growing specialty coffee entity and cafe chain. Kruti Coffee started it's specialty coffee journey by transforming farm management practices of Kindiriguda tribal coffee farms in the Eastern Indian State of Odisha.Tasks

• Greet all customers with friendly, personalized service and develops a rapport with them.
• Maintaining a fast speed of service, especially during rush times and high peak season.
• Take orders from customers and input their selections into the cafxc3xa9s internal computer systems
• Develop sufficient knowledge on the list of products and offerings and effectively and accurately communicate it to customers
• Prepare all beverages according to customer requirements within the prescribed time frame
• Prepare / reheat / serve food according to the set standards
• Grinding, weighing and packing coffee beans for customers
• Understanding the basics of all company coffees (roast level and flavor notes)
• Able to suggest beverages, roasts and equipment based on customers requirement
• Ensures cleanliness at the station and cafxc3xa9 in general during each shift
• Respond to guest questions, concerns and complaints and make sure they leave satisfied
• Follow all cafxc3xa9 safety and security procedures and arrive on time for all shifts and stay until shift completion
• Maintains efficient, friendly service. Clear tables in a timely and thorough manner.
• Responds proactively to prevent heated customer service situations.
• Restocks retail shelves when necessary, keeping in mind set merchandising guidelines. Keeps the retail areas neat and clean.

Requirements

• Qualification: Any graduate or Diploma
• total work: 1 year (Preferred)

Benefits

• Benefits:
• Food provided
• Health insurance
• Paid time off
• Provident Fund
• Supplemental pay types:
• Commission pay
• Performance bonus

Schedule:

• Day shift
• Evening shift
• Morning shift
• Rotational shift
• Weekend availability

Kruti Coffee Ventures LLP

Kruti Coffee Ventures LLP