Job Description

Job Summary:
The Resto Bar Manager is responsible for overseeing the daily operations of the restaurant and bar, ensuring excellent customer service, managing staff, maintaining high standards of food and beverage quality, and maximizing profitability. The role demands strong leadership, operational knowledge, and a passion for hospitality.
Key Responsibilities:
1. Operations Management

• Oversee the day-to-day operations of the restaurant and bar.
• Monitor service standards and ensure high-quality food and drink offerings.
• Manage inventory and ensure optimal stock levels for bar and kitchen supplies.
• Ensure compliance with health, safety, and hygiene standards.

2. Staff Supervision

• Hire, train, schedule, and supervise restaurant and bar staff.
• Motivate and manage a team of servers, bartenders, chefs, and support staff.
• Conduct regular performance reviews and provide feedback.

3. Customer Service

• Ensure guest satisfaction through excellent service and hospitality.
• Handle customer complaints and feedback in a professional manner.
• Build rapport with regular guests to increase customer loyalty.

4. Financial Management

• Monitor daily sales and expenses to achieve revenue targets and control costs.
• Assist in budgeting, forecasting, and P&L management.
• Implement strategies to increase food and beverage sales.

5. Marketing & Promotions

• Coordinate promotional events and seasonal menus.
• Work with marketing team to develop social media and local advertising strategies.
• Suggest new ideas to attract more customers and boost customer retention.

6. Compliance & Licensing

• Ensure all alcohol licenses and food safety certifications are up to date.
• Enforce legal compliance in all areas, especially alcohol service regulations.

Key Skills and Competencies:

• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Knowledge of food and beverage trends
• Good understanding of bar operations and mixology
• Customer-oriented with a focus on experience
• Basic accounting and financial reporting skills
• Ability to work in a fast-paced, high-pressure environment

Qualifications:

• Degree or Diploma in Hotel Management, Hospitality, or related field
• Minimum 35 years of experience in a supervisory role in a bar or restaurant
• Certification in food safety and responsible alcohol service is a plus

Working Conditions:

• Flexibility to work evenings, weekends, and holidays
• Physically fit to stand for long hours and perform lifting duties if required

Send resume to WA - 9446218338 / 9446283381