- Oversee the day-to-day operations of the bar, including opening and closing procedures, staffing, and customer service.
- Ensure compliance with all relevant regulations, including licensing laws, health and safety standards, and food and beverage regulations.
- Maintain cleanliness and organization of the bar area, including bar equipment, stock storage, and seating arrangements.
2. Staff Management:
- Recruit, train, and supervise bar staff, including bartenders, servers, and support staff.
- Create work schedules, assign duties, and monitor performance to ensure efficient and effective service delivery.
- Provide ongoing coaching and development opportunities to enhance staff skills and professionalism.
3. Customer Service:
- Ensure high-quality customer service standards are maintained at all times, addressing customer inquiries, complaints, and feedback promptly and professionally.
- Monitor customer satisfaction levels and implement strategies to enhance the overall guest experience.
- Promote a welcoming and hospitable atmosphere to encourage repeat business and positive word-of-mouth referrals.
4. Inventory Management:
- Manage inventory levels of alcoholic and non-alcoholic beverages, bar supplies, and equipment to minimize waste and control costs.
- Conduct regular stock checks, reconcile discrepancies, and place orders with suppliers as needed.
- Implement effective stock rotation and storage procedures to maintain product quality and freshness.
5. Financial Management:
- Monitor sales performance, analyze financial data, and prepare reports to track revenue, expenses, and profitability.
- Develop pricing strategies, promotions, and upselling techniques to maximize sales and profitability.
- Implement cost-control measures to optimize operational efficiency and achieve budgetary targets.
6. Safety and Compliance:
- Ensure compliance with all relevant health and safety regulations, including sanitation standards, fire safety protocols, and alcohol service guidelines.
- Conduct regular inspections and risk assessments to identify and mitigate potential hazards.
- Train staff on safety procedures and emergency protocols to maintain a safe and secure environment for employees and guests.
Qualifications and Skills:
- Proven experience in a similar role within the hospitality industry, preferably in a bar or restaurant setting.
- Strong leadership and communication skills with the ability to motivate and inspire a diverse team.
- Excellent customer service skills with a focus on building positive relationships and exceeding guest expectations.
- Sound knowledge of alcoholic and non-alcoholic beverages, cocktail preparation techniques, and industry trends.
- Proficiency in inventory management software, POS systems, and Microsoft Office applications.
- Familiarity with local licensing laws, health and safety regulations, and industry best practices.
- Flexibility to work evenings, weekends, and holidays as required in a fast-paced, dynamic environment.
Education and Certification:
- Bachelor's degree or diploma in Hospitality Management, Business Administration, or related field preferred.
- Additional certifications in mixology, bartending, or management training programs are advantageous.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Experience:
total work: 3 years (Preferred)
Work Location: In person
Application Deadline: 24/10/2024
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