Job Description

Job Summary:

The Banquet Supervisor is responsible for overseeing the daily operations of banquet functions, ensuring that events are set up and executed efficiently and professionally. This role requires strong leadership skills, attention to detail, and a commitment to delivering excellent customer service.

Key Responsibilities:Event Operations:

Supervise the setup, service, and breakdown of banquet events (weddings, conferences, parties, etc.). Ensure that the function space is properly arranged as per the Banquet Event Order (BEO). Coordinate with the kitchen and service staff for smooth food and beverage service.

Team Supervision:

Lead and manage the banquet service team during events. Assign tasks, provide instructions, and ensure team members follow service standards. Train new staff and conduct pre-event briefings to outline duties and service flow.

Guest Service:

Act as the main point of contact for guests during events. Address and resolve guest concerns or complaints promptly and professionally. Ensure guest satisfaction by providing attentive and courteous service.

Inventory & Cleanliness:

Monitor inventory of banquet supplies, linens, and equipment. Ensure proper storage, maintenance, and cleanliness of all banquet areas and materials. Assist in maintaining proper hygiene and safety protocols.

Reporting & Coordination:

Communicate event progress and issues to the Banquet Manager or F&B team. Prepare shift reports, staff attendance, and feedback after each event.

Qualifications:

High school diploma or equivalent; a degree/diploma in Hospitality Management is a plus. Minimum 2-4 years of experience in banquet or F&B service; 1 year in a supervisory role preferred. Strong communication and organizational skills. Ability to work under pressure and manage a team. Willingness to work flexible hours, including weekends and holidays.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person