The Banquet Manager is responsible for planning, organizing, and managing all banquet and event operations to ensure smooth execution, high-quality service, and customer satisfaction. The role involves coordinating with clients, supervising staff, managing logistics, and maintaining service standards during events.
Key Responsibilities
Event Planning & Coordination
Plan and execute banquets, conferences, weddings, corporate events, and social functions.
Coordinate with clients regarding event requirements, menus, seating, decor, and timelines.
Conduct pre-event meetings and ensure all arrangements are finalized
Operations Management
Oversee banquet setup, service, and breakdown operations.
Ensure events start and end as per schedule.
Monitor service quality during events and resolve guest issues promptly.
Staff Management
Recruit, train, schedule, and supervise banquet staff.
Allocate duties and ensure proper grooming and discipline.
Motivate staff to deliver excellent customer service.
Food & Beverage Coordination
Coordinate with kitchen and bar teams for menu execution and timely service.
Ensure food quality, presentation, and hygiene standards are maintained.
Monitor portion control and minimize wastage.
Inventory & Cost Control
Manage banquet equipment, linen, crockery, and decor inventory.
Control costs and ensure optimal utilization of resources.
Maintain records of event expenses and revenues
Client Relations & Sales Support
Build strong relationships with clients and ensure repeat business.
Assist sales and marketing teams in banquet sales and promotions.
Handle feedback, complaints, and post-event follow-ups.
Compliance & Safety
Ensure compliance with company policies, hygiene, and safety regulations.
Maintain cleanliness and safety standards in banquet areas.
Skills & Qualification
Graduate or Diploma in Hotel Management / Hospitality preferred.
Proven experience as a Banquet Manager or similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Good knowledge of food & beverage service standards.
Ability to handle pressure and manage multiple events simultaneously.
Flexible to work long hours, weekends, and holidays
Preferred Skills
Knowledge of POS systems and event management software.
Strong negotiation and problem-solving skills.
Customer-focused approach with attention to details
Interested candidates share their resumes on vidhi@ecolux.co.in
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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