Job Description

Company Description
Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

We are seeking a highly organized and customer-focused Banquet Manager to join our team in Bengaluru, Karnataka. As a Banquet Manager, you will be responsible for overseeing all aspects of banquet operations, ensuring exceptional service delivery, and maintaining strong client relationships.

• Manage and coordinate all banquet events, from planning to execution, ensuring client specifications are met and exceeded
• Supervise and lead the banquet team, allocating responsibilities and providing guidance to ensure smooth event operations
• Collaborate with internal departments and external vendors to orchestrate successful events
• Develop and maintain strong client relationships, addressing concerns and gathering feedback for continuous improvement
• Oversee banquet setup, including room arrangements, decor, and equipment needs
• Monitor and maintain high standards of food and beverage quality and presentation
• Manage inventory, budget, and cost control measures for the banquet department
• Ensure compliance with food safety regulations and company policies
• Conduct regular team meetings and training sessions to enhance staff performance and knowledge
• Analyze event feedback and market trends to propose innovative ideas for future events
• Handle last-minute changes and resolve any issues that arise during events efficiently

• Proven experience as a Banquet Manager or in a similar role within the hospitality industry
• Strong leadership skills with the ability to motivate and develop a high-performing team
• Excellent communication and interpersonal skills, with a customer-centric approach
• Demonstrated ability in event planning, coordination, and execution
• Proficiency in budget management and cost control
• Strong problem-solving skills and ability to make quick decisions in a fast-paced environment