Job Description

Job Summary:

The Banquet Coordinator / Manager is responsible for planning, organizing, and overseeing all banquet and event operations to ensure seamless execution and excellent guest experiences. This role involves close coordination with clients, kitchen, service, and sales teams to deliver high-quality banquets, conferences, and functions while achieving revenue and guest satisfaction goals.

Key Responsibilities:

Event Planning & Coordination

Meet with clients to understand event requirements, themes, menus, and budgets. Prepare detailed Banquet Event Orders (BEOs) and distribute them to all concerned departments. Coordinate logistics including setup, decor, audio-visual, staffing, and timing. Conduct pre-event briefings and ensure proper execution of events.

Operations Management

Supervise banquet setups and service during events to ensure smooth operations. Monitor food and beverage quality and presentation. Ensure adherence to hotel standards, hygiene, and safety regulations. Oversee post-event breakdown and ensure banquet areas are reset for future events.

Client Relationship & Communication

Maintain positive relationships with clients before, during, and after events. Handle guest feedback and complaints promptly and professionally. Promote repeat business through excellent service and follow-ups.

Financial & Administrative Responsibilities

Assist in preparing banquet budgets, forecasts, and cost controls. Monitor event billing, payments, and ensure accurate invoicing. Track and analyze banquet sales performance and profitability.

Team Leadership

Train, supervise, and motivate banquet staff. Schedule manpower as per event requirements. Maintain discipline, grooming, and performance standards among the team.

Qualifications & Skills:

Bachelor's Degree / Diploma in Hotel Management or equivalent. Minimum 3-5 years of experience in banquet operations (hotel or resort preferred). Strong organizational, leadership, and communication skills. Excellent client service orientation. Ability to work under pressure and handle multiple events simultaneously. Proficiency in MS Office and event management software.

Key Competencies:

Attention to detail and presentation. Strong negotiation and coordination skills. Flexibility to work evenings, weekends, and holidays. Team player with problem-solving ability.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person