Job Description

Job Details:

Analyze and execute the Business Banking

Credit rating process by understanding Standard Operating Procedures

Interpret documents related to KYC operations and capture the information into the appropriate application

Adhere to all appropriate and agreed standardized processes and procedures

Provide narrative in the English language to include proper grammar and sentence structure

Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance

Acting as the Subject Matter Expert for the team

Conducting & leading the training programs based on business needs

Attending team meetings and customer calls to gather feedback and updates

Job Requirements & eligibility Criteria:

3+ Years of experience in Banking BPO is preferred

University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates.

1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

Ability to work scheduled shifts from Monday-Friday 02:00 PM to 12:00 AM

Ability to communicate (oral/written) effectively in English to exchange information with our client.