Job Description

Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process. Excellent understanding or an SME of KYC/AML/CDD experience is mandatory Flexible to work in night Shifts Excellent Oral & Communication skills in English.

• Strong understanding of KYC/AML concepts/process
• Maintain the necessary SLA's and report out to the team manager on a regular basis
• Anticipates problems and recognizes when to deviate from standard practices
• Seeking assistance or to resolve complex issues with the help of process knowledge
• Adhere to project requirements and department objectives
• To follow technical protocols and general procedures guided by department objectives
• Effectively communicate to coordinate job specific information and to collaborate with team members
• Participating in the training programs based on business needs
• Attending team meetings or customer calls (if required)
• To perform Quality Audits based on process requirements