Mr. Himanshu 8287723601
Job Summary
The candidate is responsible for developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and maintaining all Scientific equipment like Laminar Air Flow Cabinet Horizontal Laminar Air Flow Cabinet Vertical Biosafety Cabinet Incubator Oven etc
Responsibilities and Duties
Technical: Maintains Scientific Equipments in the assigned area.
Electronic Mechanical: Total system level trouble shooting on complex multi symptom problems.
Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
LCT: Assists in Account Sales visits; Helps train others where necessary and communicate to account team.
Productivity: Responsible for Warranty and Preventive Maintenance Services contract cost control.
Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
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