Job Description

Job Title:
Backup and Resiliency Lead / Architect
Job Grade (refer to JE)
G9B
Function:
Information Technology
Sub-function:
IT Infrastructure
Manager's Job Label:
Backup Lead
Skip Level Manager's Label:
Global Head - DC/SNOC
Function Head Title:
GM
Location:
Mumbai
No. of Direct Reports (if any)
NA
Business Unit:
Areas Of Responsibility
At Sun Pharma, we commit to helping you "Create your own sunshine"- by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.
Are You Ready to Create Your Own Sunshine?
As you enter the Sun Pharma world, you'll find yourself becoming 'Better every day' through continuous progress. Exhibit self-drive as you 'Take charge' and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we 'Thrive together' and support each other's journeys."
Job Summary:
We are seeking an experienced Data Backup Manager (Administrator) to manage and execute data backup, restoration, and disaster recovery operations across a hybrid cloud infrastructure. This role is pivotal in ensuring data protection, integrity, availability, and regulatory compliance within highly regulated environments such as Pharma, Healthcare, and BFSI.
The ideal candidate will have hands-on experience managing backup platforms across on-premises and cloud environments, strong technical proficiency with tools such as Actifio, Veritas, Commvault, Rubrik, Veeam, and familiarity with GxP, 21 CFR Part 11, and audit requirements. The role also requires a sound understanding of virtualization, storage, cloud backup, and data classification and resiliency.
Areas of Responsibility
Backup & Restore Operations

• Manage daily operations of enterprise backup solutions, including scheduling, monitoring, and validating backup jobs.
• Perform regular data restore testing to verify RTO/RPO compliance.
• Handle escalation and resolution of backup failures, job exceptions, and system issues.
• Administer tape backup and archival management, including encryption, vaulting, and lifecycle tracking.

Technical Platform Management

• Administer hybrid backup platforms across VMware/Hyper-V, SAN/NAS storage, and cloud providers (AWS, Azure, GCP).
• Implement and manage cloud-based backup services and immutable storage for ransomware protection.
• Create and maintain HLDs/LLDs, SOPs, validation scripts, and compliance documentation.

Compliance, Audit & Validation

• Ensure all backup systems and operations align with GxP, 21 CFR Part 11, HIPAA, and corporate audit standards.
• Participate in internal and external audits and assist in the preparation of documentation and evidence.
• Maintain system validation lifecycle documentation for regulated applications.

Data Governance & Resiliency

• Implement data classification, tagging, and backup policies based on sensitivity and criticality.
• Support business continuity and DR planning by ensuring recoverability of mission-critical data.
• Monitor storage usage trends and manage data archival and retention strategies.

Project & Vendor Coordination

• Collaborate with infrastructure and application teams for backup onboarding of new systems.
• Support the Backup Lead in preparing RFPs, RFIs, BOMs, and project execution activities.
• Interface with OEMs and vendors to ensure service delivery, upgrades, patching, and compliance.

Reporting & Stakeholder Communication

• Generate and share weekly/monthly backup performance and compliance reports.
• Maintain dashboards and documentation for internal IT teams and external auditors.
• Provide input to leadership on capacity planning, license utilization, and upgrade planning.

Travel Estimate
Job Scope
Internal Interactions (within the organization)
IT functional team across globe.
External Interactions (outside the organization)
Vendors and OEM's
Geographical Scope
Global
Financial Accountability (cost/revenue with exclusive authority)
Job Requirements
Educational Qualification
Bachelor's degree in Computer Science, Information Technology, or a related field
Specific Certification
Certification & Trainings on following technology domains:

• Certifications such as Veeam VMCE, Commvault Professional, Veritas Certified Specialist, AWS/Azure/GCP cloud certifications, or equivalent.
• Project management certification (PMP, PRINCE2) and familiarity with ITIL.
• Experience in regulated industries: Pharma, Healthcare, BFSI.
• Familiarity with data classification tools, encryption methods, and DLP policies.
• Knowledge of data immutability, air-gapping strategies, and ransomware recovery best practices.

Experience
8-10 Years of experience
Required Qualifications

• 8-10 years of relevant experience in data backup administration and recovery
• Hands-on expertise with at least 3-4 major backup platforms: Actifio, Veritas, Commvault, Rubrik, Veeam, Google Cloud Backup
• Solid experience in virtualization platforms, SAN/NAS/Object storage systems
• Strong understanding of tape and cloud archival, data classification, immutability, and resiliency strategies
• Knowledge and experience in regulated environments with compliance standards such as GxP, 21 CFR Part 11, HIPAA, ISO 27001
• Proactive and analytical mindset with a passion for operational excellence.
• Strong troubleshooting skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a global team environment.
• Pharma or BFSI industry exposure is highly desirable.
• Pharma industry experience is an advantage.

Your Success Matters to Us
At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let's create a brighter future together!
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).

Skills Required