Job Description

Details:
Minimum Qualification - Graduate (B.Tech)
Relevant Experience - 1+ years
As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.

• Should have excellent written and verbal communication

• Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.)
• Good troubleshooting skills on Windows/Linux OS

• Basic understanding on Networking and Network devices.
• Excellent understanding of Infrastructure/Application/Job monitoring
• Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.)
• Administration of monitoring tools would be good to have skill

Responsibilities:

• Provide L1+ support for team deliverables.
• Configuration, allocation, and management of centralized storage systems and other deployed storage solutions
• Help develop or engineer new solutions related to data storage and access
• Help setup of new storage technologies - tapeless, cloud storage etc.
• Be able to take care of most of P2/P3/P4 tasks and document the RCCA.
• Interacting with client over calls and provide details and reasoning of the deliverables.

• Troubleshooting experience and ability to fulfill L2 support
• Good knowledge on multiple Backup and Storage Systems like:

o Knowledge of Commvault, Rubrik, Veeam, r etc
o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc.

• Experience with monitoring and performance tuning of various storage systems
• Experience with capacity planning and storage allocation forecasting
• Experience in storage Operations management, backup systems, SAN, NAS, DR
• Working knowledge of systems from major data storage vendors and cloud services
• Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking

• Basic Scripting
• Good knowledge in Windows and Unix OS
• Working Knowledge of VMware/Hyper-V.

Job Requirements
Details:
Minimum Qualification - Graduate (B.Tech)
Relevant Experience - 1+ years
As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.

• Should have excellent written and verbal communication

• Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.)
• Good troubleshooting skills on Windows/Linux OS

• Basic understanding on Networking and Network devices.
• Excellent understanding of Infrastructure/Application/Job monitoring
• Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.)
• Administration of monitoring tools would be good to have skill

Responsibilities:

• Provide L1+ support for team deliverables.
• Configuration, allocation, and management of centralized storage systems and other deployed storage solutions
• Help develop or engineer new solutions related to data storage and access
• Help setup of new storage technologies - tapeless, cloud storage etc.
• Be able to take care of most of P2/P3/P4 tasks and document the RCCA.
• Interacting with client over calls and provide details and reasoning of the deliverables.

• Troubleshooting experience and ability to fulfill L2 support
• Good knowledge on multiple Backup and Storage Systems like:

o Knowledge of Commvault, Rubrik, Veeam, r etc
o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc.

• Experience with monitoring and performance tuning of various storage systems
• Experience with capacity planning and storage allocation forecasting
• Experience in storage Operations management, backup systems, SAN, NAS, DR
• Working knowledge of systems from major data storage vendors and cloud services
• Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking

• Basic Scripting
• Good knowledge in Windows and Unix OS
• Working Knowledge of VMware/Hyper-V.

Pay Range:
Based on Experience