Job Description

Job Title:

Back Office Executive - Production Management

Location:

Byculla, Mumbai

Experience:

Minimun 1 year

Salary Range:

upto 28k

Gender:

Male/Female (Both are welcome to apply)

Office Timings:

11:00 AM - 7:00 PM
Share resume on : 6351726273

Job Summary:

We are seeking a proactive and detail-oriented

Back Office Executive - Production Management

to join our team. The successful candidate will play a key role in ensuring the smooth operation of our

production processes

and the timely

dispatch

of finished goods.

Key Responsibilities:

Process Management:

Ensure that all production processes meet quality standards and comply with safety regulations. Work closely with the production team to optimize workflows and maintain consistent product quality.

Dispatch Operations:

Manage the timely dispatch of products, ensuring that orders are processed and shipped according to deadlines. Coordinate with the logistics team to track shipments and ensure on-time delivery.

After-Sales Service:

Handle post-sale customer inquiries and provide necessary support. Ensure efficient handling of returns, exchanges, or product-related issues.

Coordination & Record-Keeping:

Collaborate with other departments such as

inventory management

,

quality control

, and

logistics

to ensure the production cycle runs seamlessly. Maintain accurate records of production and dispatch data, tracking performance and progress.

Reporting:

Provide regular updates to the management team on production status, issues, and improvements. Help in preparing weekly/monthly production reports and performance analysis.

Key Requirements:

Educational Qualification:

Bachelor's degree in

Business Administration

,

Operations Management

, or a related field (preferred). Relevant certifications in production or operations management will be a plus.

Experience:

1-3 years of experience in

production, operations

, or

back-office coordination

. Experience in a manufacturing or jewelry-related industry will be highly beneficial.

Skills & Competencies:

Strong organizational and time-management skills. Excellent

communication

and

interpersonal skills

to work effectively with cross-functional teams. Proficiency in

MS Office Suite (Excel, Word)

and

ERP systems

or production management tools. Strong problem-solving skills and ability to resolve production or dispatch-related issues quickly. Ability to work independently while managing multiple tasks simultaneously.

Additional:

Ability to adapt to a fast-paced work environment. A keen eye for detail and commitment to maintaining high standards of quality and efficiency.
Job Type: Full-time

Pay: Up to ₹28,000.00 per month

Work Location: In person