Job Description

: Backend/Platform Engineer -- SDK Wrappers + Agentic Hooks
Combine backend APIs, SDK-thin wrappers, and agentic automation to empower the developer experience. You'll enable workflows from issues ? RCA ? micro-commit ? PR ? preview while ensuring minimal payload endpoints, robust CI hooks, and secure operations.
Values & Vibe (Who You Are)
We want a problem-solver who is detail-oriented, proactive, and collaborative. You love shaping APIs, automating workflows, and improving developer velocity without compromising reliability or security. You communicate clearly with both engineers and product teams and thrive in a fast-paced, mission-driven environment.
A Day in Flow (The Feel, Not a Script)

• Morning: check CI dashboards, evaluate any failed agentic automation jobs, review latency metrics.
• During sprints: build SDK wrappers, author GitHub Actions, implement Intercom?Issue automations.
• Afternoon: instrument dashboards for latency/cost, update documentation, troubleshoot payload or secret handling issues. Quiet impact, zero drama.

What You'll Own

• SDK & API Wrappers: Build lightweight SDK wrappers for MCP/API, returning minimal payloads for maximal efficiency.
• Agentic Automation: Implement Intercom?Issue automation, author acceptance templates, and orchestrate agentic RCA/micro-commit flows using GitHub Actions.
• CI/CD & Monitoring: Instrument latency and cost dashboards, guard secrets, manage retries, timeouts, and rate limits.
• Collaboration & Documentation: Work with developers and product managers to ensure clear, secure, and reproducible backend operations.

Authority (Ramped on Purpose)
You'll own backend/API workflows and SDK development for the projects you touch. Scope ramps as you deliver: enforce secure secret handling, implement CI best practices, and ensure automated processes are robust and reliable.
Schedule (India)
Works daytime hours with 4-8 hours of overlap to US Pacific (e.g., 11:00am-7:00pm CT / 9:00am-5:00pm PT), with flexibility for critical deployments, reviews, or debugging sessions.
What Success Looks Like

• SDK wrappers and API endpoints are lightweight, reliable, and secure.
• Automated agentic workflows are fully operational with minimal manual intervention.
• CI/CD pipelines and dashboards accurately monitor latency, costs, and secrets.
• Teams can move faster with safe, predictable backend processes.

What You've Done

• 4+ years in backend/API development using Node.js, TypeScript, or Python.
• Experience with cloud platforms such as Azure and Azure OpenAI (AOAI).
• Strong experience in GitHub Actions, CI/CD orchestration, and micro-commit workflows.
• Expertise in payload shaping, retries, timeouts, and secure secret handling.
• Excellent communication and collaboration skills across engineering teams.
• Preferred: experience with agentic automation, MCP/API workflows, or developer experience optimization.

Benefits

• Remote-first across India
• Equipment stipend
• Local holidays (India)
• Learning budget for backend development, automation, and cloud technologies

Job Type: Full-time Remote

Skills Required