Job Description

Job description - Backend Team Leader

Qualification:

Graduation (Any Field )

Preferable:

Work from Office role

Experience required:

min: 1 years

Key Exposure required:

Management Skills .

Good hand on Excel/Word

CRM Knowledge

Good communication skills (Verbal & Written)

Monitor daily team performance and ensure SLAs are met

Conduct regular QA audits to maintain service quality.

. Provide regular training, feedback, and support to team members, promoting their professional growth.

.Prepare and present performance reports, project updates and technical documentation to management.

. Support customer requests and technical troubleshooting for backend aspects

Job Type: Full-time

Pay: ?25,000.00 - ?32,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

team lead: 1 year (Required)
Work Location: In person