We are seeking a detail-oriented and proactive Sales Backend Support Executive to assist our sales team in managing inquiries, preparing quotations, coordinating with production, and maintaining accurate customer records. You will play a crucial role in ensuring smooth sales operations and timely customer communication for our AHU manufacturing business.
Key Responsibilities
Handle and respond to customer inquiries via phone, email, and WhatsApp
Prepare and issue quotations, techno-commercial proposals, and follow-up documentation
Maintain and update CRM with lead, inquiry, and customer information
Coordinate with design, production, and logistics teams for order processing and delivery timelines
Manage digital and physical documentation (e.g. drawings, data sheets, POs, invoices)
Track and report sales activities, open inquiries, and quote conversion ratios
Assist in scheduling meetings, preparing reports, and compiling technical submissions
Ensure timely follow-ups with customers and internal departments
Manage and update product catalogs, pricing sheets, and proposal templates
Qualifications & Skills
Bachelor's Degree (preferably in Engineering, Business, or related field)
1-3 years of experience in a sales support, backend, or coordination role (HVAC or manufacturing industry preferred)
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace
Experience with CRM tools like Zoho, HubSpot, or Freshsales is a plus
Familiarity with AHU products or HVAC terminology is desirable
Strong written and verbal communication skills
Attention to detail, organizational ability, and multitasking skills
Comfortable handling customer queries and technical documentation
Growth Opportunities
Exposure to technical sales processes
Cross-functional collaboration with design, sales, and production teams
Potential for growth into sales operations or technical pre-sales roles
Work Schedule
Monday to Saturday
10:00 AM - 6:00 PM
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
Cell phone reimbursement
Compensation Package:
Performance bonus
Schedule:
Day shift
Application Question(s):
1-3 years of exp
Manufacturing exp
Language:
English (Preferred)
Work Location: In person
Speak with the employer
+91 9996970164
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