The Sr. Relationship Manager - DSA Vertical is responsible for managing and growing a portfolio of Direct Selling Agents who source retail loan products such as home loans and LAP The role focuses on ensuring high-quality sourcing, maintaining portfolio health, building DSA relationships, and achieving business targets.
Key Responsibilities:
1. Portfolio Oversight & Management:
Monitor and manage the performance of a portfolio of DSAs.
Analyze sourcing trends, approval rates, and portfolio quality (delinquencies, rejections).
Ensure DSA is aligned with product strategy and credit policies.
2. DSA Relationship Management:
Build and maintain strong relationships with client and Banker.
Conduct regular visits and meetings to drive engagement and motivation.
Resolve operational or credit-related issues raised by bank promptly.
4. Credit & Compliance Oversight:
Ensure all sourced files adhere to internal credit and documentation norms.
Collaborate with credit and operations teams to fast-track processing.
Monitor risk parameters and take corrective actions for non-performing portfolios.
5. Performance Tracking & Reporting:
Maintain daily/weekly/monthly dashboards on disbursements, lead conversion, and approval rates.
Share periodic business reviews with internal stakeholders.
Qualifications:
Education:
Graduate/Postgraduate in Finance, Business, or related fields.
Experience:
3-6 years in retail lending, preferably in DSA/channel sales.
Industry:
Banking, NBFC, Fintech
Skills Required:
Strong understanding of loan products and DSA sourcing models
Relationship management and negotiation skills
Analytical skills with experience in portfolio performance tracking
Proficiency in Excel, MIS tools.
Key Performance Indicators (KPIs):
Loan disbursement volume
Portfolio delinquency and rejection rates
TAT (Turnaround Time) for processing
Compliance score and audit readiness
Job Type: Full-time
Pay: ?500,000.00 - ?600,000.00 per year
Experience:
Home Loan: 3 years (Preferred)
Work Location: In person
Speak with the employer
+91 9821719304
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