Job Description

:

We are looking for a Customer Support Executive with excellent communication skills to handle customer interactions efficiently and professionally. The ideal candidate will be customer-focused, confident, and capable of resolving queries while ensuring a positive customer experience.

Key Responsibilities:

Handle customer inquiries via chat, email, and/or calls in a timely manner Provide accurate information regarding products, services, and policies Resolve customer complaints and issues with empathy and professionalism Maintain detailed and accurate records of customer interactions Escalate complex issues to the relevant team when required Follow company guidelines, processes, and quality standards Ensure high levels of customer satisfaction and service quality

Required Skills & Qualifications:

Excellent verbal and written communication skills Strong interpersonal and listening skills Ability to handle multiple chats or calls simultaneously Customer-centric attitude with problem-solving abilities Basic computer knowledge and typing skills Ability to work in shifts (if required) Freshers are welcome to apply
Job Type: Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Paid sick time
Work Location: In person