Job Description

Position : Backend Operations Executive (Order Management)

Experience : 1 to 3 yrs

Location : Daryaganj, Delhi

Salary : 15k to 20k

Responsibilities

Manage the end-to-end processing of orders received via various channels Coordinate with warehouse to verify stock availability, track inventory levels, and update stock status in the system Schedule and coordinate order shipments with logistics partners, track in-transit orders, and manage last-mile delivery issues. Maintain accurate and organized records of all transactions, order details, and customer interactions. Prepare reports related to order metrics. Identify and resolve problems concerning order delays, damages, transportation, or customer complaints in a timely Prepare necessary documents such as invoices, purchase orders, shipping manifests, and ensure all order-related activities comply with company policies and industry regulations.

Required Skills and Qualifications

Bachelor's degree or equivalent experience in backend operations, customer service or a related field Excellent communication, problem-solving, and interpersonal skills Strong knowledge of Microsoft Office Suite. Ability to multitask and prioritize tasks

Interested candidates can drop their resume at hr@trishoolinhouse.com or reach us at 8882815905

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Daryaganj, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Can you join immediately?
Education:

Bachelor's (Preferred)
Experience:

Backend Operation Executive: 1 year (Preferred) Order Processing: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person