to support our logistics operations. The role involves handling data entry, documentation, tracking shipments, and coordinating with the operations and sales team to ensure smooth logistics services.
Responsibilities:
Manage data entry of shipments, invoices, and client details in system/CRM.
Prepare and maintain logistics-related documents (LR, POD, invoices, challans, etc.).
Track consignments and share updates to customers
Coordinate with drivers, field executives, and operations team for timely deliveries.
Handle customer calls/emails for shipment updates or queries.
Maintain daily reports and share updates with management.
Assist in preparing quotations and basic billing when required.
Support customer service for queries related to deliveries.