Job Description

We are looking for a highly skilled and proactive

IT Expert

to take full ownership of backend operations across all departments. The ideal candidate should be proficient in

Shopify management

,

Advanced Excel

, and

cross-departmental IT integration

. This role demands a strong technical backbone and organizational intelligence to ensure seamless digital operations and workflow connectivity between Sales, Marketing, Accounts, Inventory, Customer Support, and E-commerce.

Key Responsibilities:1. Shopify Management

Manage, update, and optimize Shopify-based e-commerce website. Oversee product listings, integrations, apps, and theme updates. Monitor orders, payment gateways, shipping, and inventory sync. Manage backend customizations, reports, and automation scripts.

2. Advanced Excel & Data Handling

Maintain, automate, and analyze complex Excel sheets for inventory, sales, and financial tracking. Create dashboards and reports for various departments. Handle data reconciliation, pivot reports, formulas, macros, and automation tasks.

3. Cross-Department IT Coordination

Integrate and streamline tools/software used by departments like CRM, accounting, inventory, customer support, and HR. Set up and maintain internal file sharing, backups, access rights, and documentation processes. Ensure effective data flow and communication between departments. Train and support staff on digital tools and tech operations.

4. Technical Operations & Support

Maintain IT infrastructure including cloud drives, email systems, software tools, and databases. Troubleshoot and resolve hardware/software issues across departments. Ensure data security, backups, access permissions, and regular maintenance.

5. Automation & Process Improvement

Identify automation opportunities using Excel, Google Sheets, Zapier, or other tools. Build workflows to minimize manual tasks and boost productivity. Collaborate with stakeholders to identify pain points and offer tech-driven solutions.

Key Skills Required:

Proficiency in

Shopify backend

, apps, and theme customization.

Advanced Excel

skills (VLOOKUP, Pivot Tables, Power Query, Macros, etc.). Familiarity with

automation tools

(Zapier, Google Apps Script, etc.). Basic knowledge of

web technologies

(HTML/CSS, APIs) is a plus. Strong knowledge of

data integration, file management & workflow mapping

. Analytical mindset and process-driven approach. Good communication and troubleshooting skills.

Educational Qualification:

Bachelor's degree in IT/Computer Science or relevant field. Certifications in Excel, Shopify, or other automation tools (preferred).

Experience:

2-5 years of relevant experience in IT backend roles, preferably in e-commerce or multi-departmental setups.
Job Types: Full-time, Permanent

Pay: ?40,000.00 - ?45,000.00 per month

Shift:

Day shift
Work Location: In person