Handle customer enquiries via phone, email, and in person
Provide accurate information on programs, admissions, and services
Assist with admission enquiries, documentation, and follow-ups
Maintain customer records and basic reports
Coordinate with franchise and head office teams
Manage feedback and escalate issues when required
Skills & Qualifications
Good English communication (spoken & written)
Basic computer knowledge required
Customer service experience is an added advantage
Job Type: Full-time
Work Location: In person
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