Managing the end-to-end order process, including order entry, tracking, and fulfillment. Ensuring accurate and timely processing of sales orders, invoices, and other related documentation.
Customer Relationship Management:
Responding to customer inquiries, addressing complaints, and maintaining positive client relationships. Providing support to the sales team by managing customer data and following up on sales leads.
Sales Support:
Preparing sales quotations, proposals, and presentations. Assisting with sales strategies and providing administrative support to the sales team.
Data Management:
Maintaining accurate records of sales transactions, customer information, and inventory levels. Updating databases and CRM/ERP systems with relevant information.
Cross-Department Coordination:
Liaising with other departments such as logistics, finance, and marketing to ensure seamless sales operations.
Sales Reporting:
Monitoring sales performance, preparing sales reports, and analyzing sales data to identify trends and areas for improvement.
Office Management:
Handling general administrative tasks, maintaining office supplies, and ensuring a well-organized workspace.
Skills & Qualifications:
Strong Communication Skills:
Excellent written and verbal communication skills are essential for interacting with customers, colleagues, and other stakeholders.
Organizational Skills:
Ability to manage multiple tasks, prioritize work, and maintain accurate records.
Problem-Solving Skills:
Capacity to identify and resolve issues related to sales orders, customer inquiries, and other operational challenges.
Technical Proficiency:
Proficiency in using CRM/ERP systems, MS Office suite (Word, Excel, PowerPoint), and other relevant software.
Customer Service Orientation:
Commitment to providing excellent customer service and building strong customer relationships.
Teamwork and Collaboration:
Ability to work effectively as part of a team and collaborate with various departments.
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Experience:
sales coordination: 1 year (Required)
Tally: 1 year (Required)
Language:
English (Required)
Work Location: In person
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