Job Description

Job Summary:

The Back Office Sales Executive is responsible for supporting the front-line sales team by handling administrative and operational tasks that help streamline sales processes. This includes order processing, data entry, customer communication, CRM management, and report generation.

English Fluency required

Key Responsibilities:

Handle inquiries from clients via email and phone and provide accurate and timely information. Coordinate with the sales team to ensure customer requirements are met. Process sales orders, quotations, and invoices using CRM or ERP systems. Maintain and update customer databases with relevant information. Assist in preparing sales reports, forecasts, and presentations. Follow up on pending orders, deliveries, and payments. Liaise with internal departments (logistics, accounts, etc.) to ensure smooth order fulfillment. Ensure compliance with company policies and maintain proper documentation.

Key Skills and Competencies:

Strong communication and interpersonal skills Proficient in MS Office (Excel, Word, PowerPoint) Knowledge of CRM and ERP software (e.g., Salesforce, SAP, Zoho) Good organizational and multitasking abilities Attention to detail and problem-solving attitude Ability to work independently and in a team Basic understanding of sales processes and documentation

Preferred Qualifications:

Prior experience in a back-office or administrative sales role Knowledge of billing, documentation, and customer support procedures Familiarity with sales targets, KPIs, and performance tracking
Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Required)
Work Location: In person