Job Description

Job Title

: Back Office Operations Executive (Female)

Salary

: Up to ₹25,000/month

Experience

: Minimum 2 years in back office operations or related field

:

We are seeking a highly organized and detail-oriented

Back Office Operations Executive

(Female) to join our dynamic team. The ideal candidate should have a proven track record of handling administrative tasks, supporting daily operations, and ensuring the smooth functioning of business processes.

Key Responsibilities

:

Data Entry & Management

: Accurate data entry, database management, and ensuring information is up-to-date.

Documentation & Filing

: Organize and maintain physical and electronic files for easy retrieval. Prepare and process company documents as required.

Communication

: Handling internal and external correspondence through emails and phone calls, ensuring timely responses.

Reporting

: Preparing regular operational reports, tracking performance metrics, and assisting with financial and inventory reports.

Customer Support

: Coordinate with customer-facing teams, providing necessary back-end support for client queries, order processing, or complaint management.

Process Improvement

: Identify and suggest process improvements to streamline operations and increase efficiency.

Team Coordination

: Collaborate with other departments to ensure smooth business operations, resolving any internal issues promptly.

Inventory Management

: Oversee inventory records, assist in stock control, and prepare purchase orders when necessary.

Assist in Recruitment/HR Tasks

: Support HR in maintaining employee records, assisting with onboarding, and other related tasks as needed.

Qualifications & Skills

:

Minimum Experience

: 2 years in a back office or administrative role.

Education

: Graduation in any field (preferably Commerce or Administration).

Technical Skills

: Proficient in MS Office Suite (Excel, Word, PowerPoint), and experience with CRM or ERP software is a plus.

Communication Skills

: Good written and verbal communication skills, with the ability to interact with team members and external stakeholders professionally.

Attention to Detail

: Strong focus on accuracy and attention to detail.

Time Management

: Ability to prioritize tasks effectively and work under pressure to meet deadlines.

Team Player

: Ability to work in a team and maintain a collaborative and positive work environment.

Preferred Traits

:

Self-motivated and proactive. Problem-solving mindset with the ability to think critically and improve processes. Ability to maintain confidentiality and handle sensitive information.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

How many years of experience you have in Back office operation ? Have you done Executive assistant director job ? Will you be able to go Chandni Chowk ?
Work Location: In person