We are looking for a detail-oriented and organized
Back Office Executive
to support our operations team. The ideal candidate should be proficient in handling e-commerce order management, maintaining accurate records, and ensuring smooth coordination across departments. Strong communication skills in
English, Hindi, and Bengali
are essential.
Key Responsibilities:
Manage and process customer orders efficiently across e-commerce platforms.
Coordinate with logistics, vendors, and internal teams to ensure timely order fulfillment.
Maintain accurate records of orders, invoices, and stock updates.
Handle customer queries via email/calls and provide necessary support.
Monitor e-commerce dashboards and update product listings when required.
Assist in preparing reports related to sales, inventory, and order status.
Ensure smooth day-to-day back-office operations.
Key Skills & Requirements:
Proven experience as a Back Office Executive or in a similar role.
Strong knowledge of
e-commerce platforms
(Amazon, Flipkart, Shopify, or similar).
Proficiency in MS Office (Excel, Word, Outlook).
Excellent communication skills in
English, Hindi, and Bengali
(spoken & written).
Strong organizational skills and attention to detail.
Ability to multitask and work under pressure.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
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