to support our customer engagement and backend operations. Your main responsibility will be to handle outbound/inbound calls and update client records, ensuring smooth coordination between the sales and operations teams.
Key Responsibilities:
Make outbound calls to clients/customers for follow-ups, verifications, and support
Manage and update client information in CRM or internal systems
Assist in documentation and data entry work
Coordinate with internal teams to ensure timely delivery of services
Handle customer queries and route them to the appropriate departments
Maintain call logs and generate basic reports
Requirements:
Excellent verbal communication skills in [English/Hindi/Local Language]
Basic computer knowledge (MS Office, Excel, data entry)
Strong organizational and multitasking skills
Good listening skills and attention to detail
Ability to work independently and in a team
Preferred Qualification:
Graduate (Any stream)
Prior experience in tele-calling, back office, or customer service is a plus.
Job Type: Full-time
Pay: From 10,000.00 per month
Work Location: In person
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