Job Description

Company Description

EpiCreation Events And Design Pvt. Ltd. is a 360 Event Management company based in Mumbai. We specialize in providing solutions for "Exhibition Stand" and "Retail Visual Merchandising." Our team comprises talented, innovative, and dedicated employees who work together to design and create creative events. With a focus on delivering quality service, we have gained the trust and confidence of our clients and have become their preferred event partners.

Role Description

This is a full-time on-site role for a Back Office Executive at EpiCreation Events And Design Pvt. Ltd. The Back Office Executive will be responsible for handling back office operations, office operations, communication, and sales tasks. The role will involve supporting various departments within the organization and ensuring smooth business operations.

Qualifications

Accurate Data Entry: Enter and update data into computer systems and databases with high accuracy and speed.

Data Verification: Verify data by comparing it to source documents to ensure correctness and completeness. Data Management: Organize and maintain data files, ensuring they are up-to-date and easily accessible. Reporting: Generate and compile reports from the data as required by the management team. Documentation: Create and update documentation related to data entry procedures and protocols. Confidentiality: Maintain the confidentiality and security of sensitive information. Problem-Solving: Identify and resolve data-related issues promptly and efficiently. Process Improvement: Suggest and implement improvements to data entry processes to increase efficiency and accuracy. Outbound Calls: Make outbound calls to potential and existing customers to inform them about our products or services. Lead Generation: Identify and generate leads through cold calling, networking, and other lead generation strategies. Customer Engagement: Engage with customers to understand their needs and preferences, providing solutions and information tailored to their requirements. Product Knowledge: Maintain an in-depth understanding of our products or services to effectively communicate their features and benefits to customers. Follow-Up: Follow up with customers to ensure satisfaction, address any concerns, and secure repeat business. Feedback: Collect customer feedback and relay it to the relevant departments for continuous improvement.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment Paid time off
Application Question(s):

Are you comfortable commuting to this job's location?
Education:

Bachelor's (Preferred)
Experience:

Back Office Operations: 1 year (Preferred)
Work Location: In person