Job Description

FEMALES ONLY

As an E-commerce Back Office Executive, you will be a vital part of our e-commerce operations, ensuring the smooth execution of daily tasks and contributing to the efficiency of our online business. You will handle a variety of responsibilities from managing data and processing orders to customer service and coordinating with other departments.

Key Responsibilities:

Order Processing:

Handle all aspects of order processing, including verification, coordination with fulfillment, and ensuring timely dispatch.

Inventory Management:

Maintain accurate inventory records, assist in stock checks, and update product listings as required.

Data Management:

Ensure all e-commerce data (product listings, descriptions, prices, etc.) is accurate and up-to-date.

Customer Service:

Respond to customer inquiries, resolve issues related to orders or returns, and maintain high customer satisfaction.

Reporting:

Generate regular reports on sales, inventory levels, and other key metrics.

Vendor Coordination:

Communicate with vendors and suppliers to ensure product availability and timely delivery.

Website Management:

Assist with website maintenance, ensuring that all backend updates are performed correctly and efficiently.

Project Support:

Support various e-commerce projects, including promotional campaigns or site enhancements.
Qualifications:

Bachelor's degree in Business Administration, Marketing, or related field. Proven experience in e-commerce, retail, or a related field. Strong organizational skills and attention to detail. Excellent communication and customer service skills. Proficient with e-commerce platforms (e.g., Shopify, Magento) and Microsoft Office Suite. Ability to manage multiple tasks and meet deadlines.
What We Offer:

Competitive salary and benefits package. Opportunities for professional growth and advancement. A dynamic work environment with a supportive team.
Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person