Job Description

Key Responsibilities

Handle customer queries related to solar inverters via calls, email, or CRM systems Provide first-level troubleshooting support for inverter installations and performance issues Maintain accurate service logs, warranty claims, and documentation Coordinate with field service engineers for on-site support Guide customers on system settings, connectivity (Wi-Fi/GPRS), and monitoring platforms Ensure timely resolution of complaints and continuous communication with customers Provide feedback to R&D and Quality teams on product performance improvements Educate installers and customers about product usage and safety compliance

Requirements

Any Graduate Freshers can pply Basic knowledge of Computer and excel good communication and interpersonal skills
Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?17,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund
Work Location: In person