Writer's Pocket is a dynamic and innovative publishing house based in Vadodara. We provide end-to-end publishing solutions, including printing, marketing, and nationwide distribution of books.
Role Description
This is a full-time on-site role for a
Back Office Executive
in Vadodara. The Back Office Executive will be responsible for back office operations, communication, maintaining records and creating reports.
Job responsibilities:
Respond to client inquiries and resolve issues via email, WhatsApp, or phone calls with professionalism and efficiency.
Prepare and maintain accurate sales and order reports for clients.
Coordinate with logistics teams to ensure timely order processing and smooth delivery, sharing tracking details with customers.
Manage updates and notifications for customers about the status of their orders or books.
Format and typeset manuscripts for consistency in style, layout, and design before printing.
Assist in maintaining inventory and records of published books.
Collaborate with the design and production teams to meet project deadlines.
Skills required:
- Good verbal communication skills in both English and Hindi.
- Written communication skills in English.
- Basic knowledge of MS Word and MS Excel.
- Problem-solving abilities.
- Attention to detail and time management skills
- The ability to work under deadlines is also essential.
- Familiarity with Canva, Adobe Acrobat, Kindle Create, or other publishing tools is a plus.
Qualifications:
BCom, BA, or BBA
Job type:
On-site, full time
Location:
Vadodara
Work timings:
Mon-Fri (10 am to 7 pm)
Experience: 1-2 years
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Education:
Bachelor's (Preferred)
Work Location: In person
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