Job Description

:

We are looking for a detail-oriented and proactive

Back Office Executive

with 2-3 years of experience to join our team. The ideal candidate will be responsible for managing day-to-day administrative and operational tasks, ensuring smooth communication between clients, dealers, and internal teams, and supporting overall business processes efficiently.

Key Responsibilities:

Handle client and dealer communication via email, phone calls, and other digital platforms with professional and fluent English. Prepare and send quotations to clients and dealers accurately and promptly. Manage order processing including order entry, tracking, and follow-up until delivery. Coordinate with finance team to ensure timely payments and maintain accurate payment records. Maintain and update databases, records, and reports using MS Office tools (Excel, Word, Outlook, PowerPoint). Monitor and follow up on pending tasks, customer queries, and payment reminders to ensure timely closure. Assist in resolving client and dealer issues by liaising with relevant departments. Prepare daily/weekly/monthly reports on order status, payments, and client communication. Support the sales and procurement teams by providing administrative assistance. Maintain confidentiality of sensitive information and ensure compliance with company policies. Continuously improve internal processes to enhance efficiency and customer satisfaction. Assist in organizing meetings, preparing presentations, and other administrative duties as needed.
Required Skills and Qualifications:

2-3 years of proven experience in a back office or administrative role. Excellent communication skills in fluent English, both written and verbal. Proficient in MS Office (Excel, Word, Outlook, PowerPoint). Strong organizational skills with keen attention to detail. Ability to handle multiple tasks simultaneously and work under pressure. Customer-focused attitude with good interpersonal skills. Basic knowledge of order management, invoicing, and payment tracking. Problem-solving ability and proactive approach to work. Team player with a positive attitude and willingness to learn.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?30,000.00 per month

Work Location: In person