Job Description

We are looking for a reliable and detail-oriented Back Office Executive to join our team. You will be responsible for supporting the day-to-day operations of our cab company, ensuring smooth coordination between drivers, customers, and management.

Key Responsibilities:

Manage driver records, documentation, and compliance updates

Maintain ride logs, trip summaries, and payment records

Coordinate with the operations team for driver allocation and route planning

Assist in resolving customer and driver queries via phone or email

Update and maintain the internal database systems

Monitor cab schedules and track real-time status when required

Generate daily, weekly, and monthly reports for management review

Handle invoicing, billing, and petty cash records

Ensure accuracy and timely entry of data related to bookings, maintenance, and fuel usage

Requirements:

Proven experience in a back office, administrative, or support role

Basic knowledge of MS Office (Excel, Word) and familiarity with Google Sheets

Strong organizational and time management skills

Good communication skills (written and verbal)

Ability to multitask and prioritize work effectively

Experience in the transport or cab industry is a plus

Job Types: Full-time, Part-time

Pay: ?12,000.00 - ?17,000.00 per month

Expected hours: 9 per week

Schedule:

Day shift
Work Location: In person