Job Description

Location:

Cochin / Kochi (Backoffice of Dubai)

Timings:

10.am to 7.30 p.m

Experience:

1+ year preferred (Freshers with excellent communication skills can also apply)

We are looking for a

Customer Service Executive

with experience in

freight forwarding

to handle shipment coordination, customer communication, and documentation support. The role involves close coordination with operations, sales, overseas agents, and customers to ensure smooth shipment execution.

Key Responsibilities:

Handling customer emails and shipment-related queries Coordinating with operations, sales, and overseas agents Preparing and checking freight documentation Accurate data entry and typing of shipment details Tracking shipments and providing timely status updates

Requirements:

1+ year experience in freight forwarding or logistics (preferred) Good typing speed with high accuracy Sound knowledge of import/export documentation Strong communication and coordination skills Proficient in MS Office and email correspondence
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Provident Fund
Work Location: In person