Job Description

Pest control back office roles involve tasks like managing schedules, customer data, and service records; handling accounts and administrative tasks; communicating with technicians and clients; and supporting business development efforts. Typical job titles include Back Office Executive, Accounts Assistant, After Sales Service In-charge, and Branch Support Executive, requiring organizational skills, attention to detail, and a degree of experience. Here are the common job roles and responsibilities:

Back Office Executive/Accounts Assistant

:Manages administrative and financial tasks, including handling accounts, maintaining financial records, and processing payments.

Service Coordinator/Scheduler

:Schedules pest control services based on customer requests, communicates service details and schedules to technicians, and organizes work for the field team.

Customer Support/After Sales Service

:Manages customer inquiries, handles complaints, provides after-sales support, and ensures client satisfaction and retention.

Data Entry and Record Keeping

:Maintains accurate customer information, including contact details, service history, and addresses, ensuring data integrity in company systems.

Business Development Support

:Supports business development executives by providing customer feedback and information, and may assist with lead generation and securing new contracts.

Administrative Support

:Performs general office duties like managing visitor records, maintaining office tidiness, and ensuring smooth daily operations.
Skills & Qualifications

Strong organizational and multitasking skills. High attention to detail and accuracy. Good communication skills for interacting with clients and technicians. Ability to manage and process data efficiently. Basic understanding of pest control services and terminology is beneficial.
Job Types: Full-time, Permanent

Pay: ?20,450.00 - ?26,000.00 per month

Benefits:

Cell phone reimbursement Life insurance Provident Fund
Work Location: In person