Coordinate with the field sales team to process orders and quotations.
Follow up with customers for purchase orders, payments, and order status.
Maintain effective communication between sales, accounts, and dispatch departments.
Prepare sales quotations, invoices, delivery challans, and other required documents.
Maintain and update customer records, price lists, order files, and sales data.
Generate daily, weekly, and monthly sales reports as required by management.
Respond to customer inquiries via phone, email, or chat.
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