Job Description

Position : Back Office Executive (Customer Relationship Officer - CRO Role)

Location : Mumbai

Job Role

Key Responsibilities: Back-end support and coordination
Handling Excel spreadsheets, PowerPoint presentations, and Word documents
Managing email communication with clients and internal teams
Material checking and tracking
Making follow-up calls and maintaining customer relationships
Supporting the service team with documentation and coordination tasks
Key Skills:Proficiency in MS Office (Excel, Word, PowerPoint)
Good written and verbal communication skills
Basic technical understanding (engineering background preferred)
Ability to multitask and manage follow-ups efficiently
Organized, detail-oriented, and proactive
Preferred Candidate:Bachelor's degree holder (B.E. in Mechanical Engineering is a plus)
1-2 years of relevant experience in back office/support roles is a plus
Comfortable with calling and client coordination
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Internet reimbursement
Life insurance
Paid sick time
Provident Fund

Education Level

Under Graduate/Post School (Degree Course(s))

Gender

Any
Job Type: Full-time

Pay: ₹120,000.00 - ₹140,000.00 per year

Benefits:

Health insurance
Work Location: Remote