Roles and Responsibilities of a Back Office Executive
Administrative Support
Manage and organize records, documentation, and files.
Handle data entry tasks, ensuring accuracy and timeliness.
Process and manage paperwork related to company operations.
Data Management
Maintain and update databases, ensuring data integrity and confidentiality.
Analyze data to prepare reports for management decision-making.
Verify and correct discrepancies in data or documentation.
Operations Support
Assist in inventory management by keeping records and tracking stock levels.
Coordinate with front office teams to ensure operational efficiency.
Handle scheduling, planning, and follow-up tasks.
Financial & Billing Activities
Process invoices, receipts, and payments accurately.
Maintain financial records and assist in reconciling accounts.
Support the payroll department by providing necessary information.
Coordination and Communication
Act as a liaison between internal departments to ensure effective communication.
Handle emails, phone calls, and correspondence on behalf of the team.
Provide timely updates on task progress to supervisors and stakeholders.
Compliance and Security
Ensure adherence to company policies, regulations, and confidentiality standards.
Monitor and handle sensitive data with utmost security.
Support audits by providing required records and documentation.
Technology Utilization
Use office software like MS Office (Excel, Word, PowerPoint) and ERP systems for daily tasks.
Troubleshoot minor IT issues or coordinate with IT support for problem resolution.
General Qualities for Success
Organizational Skills:
Ability to manage multiple tasks efficiently.
Attention to Detail:
Ensures accuracy in data handling and record-keeping.
Time Management:
Prioritizes tasks effectively to meet deadlines.
Communication Skills:
Coordinates effectively with team members and stakeholders.
Job Type: Full-time