We are looking for a highly motivated and experienced Branch Executive to join our team in Patna. This is an exciting opportunity for individuals who have a strong background in handling customer orders, payments, and managing field technicians. The ideal candidate will also be proficient in MIS, possess a technical background (especially in CCTV, Fire Fighting, etc.), and have strong organizational skills.
Key Responsibilities
:
Customer Order & Payment Handling
:
Manage customer orders and ensure timely payment processing.
Address customer queries related to orders and payments.
Field Technician Coordination
:
Allocate tasks to field technicians based on work requirements.
Monitor job progress and ensure that jobs are completed on time.
Distribute payments to technicians as per job completion.
Material & Stock Management
:
Maintain and update records of stocks and materials in the branch.
Ensure availability of required materials and supplies for operations.
MIS & Reporting
:
Prepare and maintain detailed MIS reports on sales, inventory, and technician performance.
Regularly update records and generate performance reports for management.
Technical Knowledge
:
Use your technical expertise to troubleshoot issues related to CCTV, fire fighting systems, and other technical products.
Advise customers and field technicians on product-related inquiries.
Customer Interaction
:
Liaise with customers to address any issues related to products or services.
Provide product demonstrations or explanations when necessary.
Required Skills & Qualifications
:
Educational Qualification
: Graduate.
Experience
: 7-8 years in back office operations or similar roles.
Technical Knowledge
: Preferred experience in CCTV, fire fighting, or similar technical fields.
Proficiency in MIS
: Full understanding of MIS tools and reporting.
Language Proficiency
: Fluent in both Hindi and English.
Strong Organizational Skills
: Ability to manage multiple tasks efficiently and effectively.
Field Technician Management
: Experience in managing field teams and allocating jobs.
Communication Skills
: Excellent verbal and written communication skills.
Additional Benefits
:
Lodging Provided
: Accommodation will be provided in Patna
Workplace Environment
:
This is an on-site role requiring active participation in daily branch operations.
If you have a strong technical background, excellent leadership abilities, and a keen eye for organization, we would love to have you join our team!
Job Type: Full-time
Pay: ₹8,086.00 - ₹29,119.46 per month
Language:
English (Preferred)
Work Location: In person
Speak with the employer
+91 9073950127
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