Job Description

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Back Office Executive - Key Responsibilities

1.

Customer Registration on Portal

Collect and verify all necessary customer documents (ID proof, electricity bill, ownership proof, etc.) Register customers on relevant government portals Ensure accurate data entry to avoid rejections or delays Maintain digital and physical records of registered customers
2.

Subsidy Claim Process

Upload required documents (installation photos, work completion reports, etc.) for subsidy claims Track status of each claim on portal and coordinate with DISCOM or relevant authorities if any issue arises Follow up for approvals and ensure timely subsidy disbursement Maintain a subsidy tracking report (Excel or CRM system)
3.

Communication & Coordination

Coordinate with the sales team to get timely customer documents Communicate with customers if any document or signature is missing Coordinate with the installation team to ensure required documents (like site photos) are submitted
4.

Record Keeping & Reporting

Maintain proper filing (digital & hard copy) of customer registration and subsidy claim documents Prepare and submit weekly status reports of registration & subsidy claim progress to the reporting manager

Skills Required

Basic computer and internet handling (Excel, PDF, portal logins) Attention to detail and accuracy in documentation Good communication and follow-up skills

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Job Types: Full-time, Permanent, Fresher

Pay: From ?10,000.00 per month

Work Location: In person