Job Description

Position:

Back Office Executive

Company:

Metro Institute Home Tutor Consultancy

Location:

Barasat, Duckbunglow More, Kolkata

Working Days:

Monday to Saturday

Timings:

10:00 AM to 7:00 PM

Job Role & Responsibilities:

We are seeking a detail-oriented and responsible

Back Office Executive

to join our team at Metro Institute Home Tutor Consultancy. The core responsibility of the role is

online fees collection from guardians

.

Key Responsibilities:

Communicate with guardians via phone, WhatsApp, and email regarding fee payments Maintain accurate records of transactions and follow-up schedules Coordinate with the accounts and operations team for smooth collection and documentation Use online payment platforms and tools for fee processing Provide timely reminders and support to ensure on-time payments

Candidate Requirements:

Minimum Higher Secondary (12th pass); Graduate preferred Basic computer knowledge and proficiency in using smartphones, Excel, and payment apps Good communication skills in Bengali and Hindi (English preferred but not mandatory) Prior experience in fees collection, telecalling, or customer support will be an added advantage
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off
Schedule:

Day shift Fixed shift Weekend availability
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

Total: 1 year (Preferred)
Work Location: In person

Expected Start Date: 15/05/2025