Maintain records, files, and documentation.
Handle data entry and manage Excel sheets or company software.
Prepare and manage reports and administrative paperwork.
Coordinate with internal departments for smooth operations.
Monitor email communications and respond appropriately.
Telecalling Duties:
Make outbound calls to customers or leads for follow-up, feedback, or service/product information.
Handle incoming inquiries over phone calls politely and professionally.
Maintain call logs and update the database with call details.
Build and maintain customer relationships.
Provide basic product/service information and resolve queries.
Required Skills:
Good communication in Gujarati, Hindi, and basic English.
Basic computer knowledge (MS Office, Excel, Email).
Polite, presentable, and confident on calls.
Ability to multitask and manage time effectively.